Providing customers with tracking IDs for their orders is crucial for a smooth and transparent delivery experience. It allows customers to follow their package's journey, reduces inquiries to your customer service, and builds trust. That's why we're implementing a new policy to ensure all orders shipped through Fyndiq include this vital information.
Carrier and Tracking ID requirements
- Each order row must include both the carrier name and the corresponding tracking ID at the time of fulfillment, whether the order is processed via integration or manually.
- Exception: For order rows below 299 SEK, when the delivery county is the same as the sender's county, providing a tracking ID is not mandatory. However, to ensure a smooth delivery experience, we strongly recommend including one whenever possible.
See the full list of carriers integrated with our system:
| 4PX |
| Bring/Posten Norway |
| Budbee |
| Chronopost |
| CityMail |
| CNE |
| DAO |
| DB Schenker |
| DHL |
| DPD |
| Early Bird |
| Equick |
| GLS |
| Helthjem |
| ICA Paket |
| Instabox |
| Matkahuolto |
| Posti |
| Postnord |
| Yanwen |
| Yun Express |
| Not traceable* |
Not traceable – Applies when the delivery address is within the same county as the sender and the order value is below 299 SEK.*
Why use carriers integrated with Fyndiq?
Seamless Tracking: Integrated carriers provide precise and timely updates within the Ingrid tracking widget on Fyndiq.
Enhanced Customer Experience: Your customers will have a clearer overview of their delivery status, reducing inquiries and improving satisfaction.