In Reclaimit, you have an admin account. From this account, you can create sub-users for free, that is support accounts, free of charge. This is useful if you are operating with a separate support team.
As an administrator you have, in addition to handle tickets, access to the following functions:
Dealer: Under the Dealer tab you can edit some account settings and add sub-users.
Quick texts: This tab is used to create prewritten texts, which can be used as email replies when speaking to customers. This is useful when sending the same message frequently.