FYNDIQ对平台商户的一般条款和条件

Most recently updated – 22 June 2022

最新更新日期——2022年6月22日

 

1. Introduction

引言

 

Welcome to Fyndiq and sales via our Sites, an upselling channel for bargains. Fyndiq now offers Sites and upselling channels in the Nordic countries Sweden, Norway, Denmark and Finland.

欢迎加盟Fyndiq电商平台，并通过我们站点的特价品进阶销售渠道来销售您的产品。目前，Fyndiq在北欧国家瑞典、挪威、丹麦和芬兰提供站点和进阶销售渠道。

 

In order for customers to be satisfied, all elements need to be right: from Your purchase of a product, to Your posting of a Product Advertisement, until You deliver the product to the consumer. Our cooperation is important and entails both legal rights and legal obligations. Therefore, please take the time to read these General Terms and Conditions for Merchants carefully.

为了让客户满意，您从采购产品到发布产品广告，再到将产品交付给消费者，所有要素都必须正确。平台与商户之间的合作很重要，双方均既有法定权利也有需承担的法定义务。因此，请您务必花时间仔细阅读商户的《一般条款和条件》

 

Fyndiq works on a so-called Flash-Sale-Model. When an order is placed by a customer, Fyndiq buys the product from You (in a “flash”) and sells the product to the customer. This means Fyndiq is always the contracting party for the customer. Fyndiq will be the party invoicing the customer, will handle payments from the customer and settlement to You. Further, Fyndiq functions as the first line of contact with the customer and also owns the relationship to the customer. You acknowledge and accept that the customers who shop on the Sites are Fyndiq's customers.

Fyndiq采用了一种所谓的闪购模式。当客户下单时，Fyndiq会从您那里购买产品（ “闪购”）并将产品出售给客户。这意味着Fyndiq始终是客户的签约方。Fyndiq将向客户开具发票，处理客户的付款并向您结算。此外，Fyndiq作为与客户联系的第一责任人，保持着与客户的关系。您承认并接受在网站上购物的客户即是Fyndiq的客户。

 

It's important to always focus on the "customer experience". This is not as fuzzy a concept as it might sound. We mean that You must always ensure that information which You provide about the product in both the Product Advertisement and at the time of delivery is attractively presented, complete, and understandable to the consumer. Just ask Yourself – would I want, or be able, to buy the product if I received this information? It is, of course, obvious that the product cannot be a pirate copy, and must be legal and safe to use.

始终注重“客户体验”很重要。这并非像听起来那样是一个模糊的概念。我们的意思是，您必须确保您在发布产品广告及交货时所提供的产品信息具有吸引力，完整且便于消费者理解。您只需问问自己——如果我收到这些信息，我是否愿意购买这个产品，或者我是否能够购买这个产品？当然，产品显然不能是盗版，而且必须合法且能够安全使用。

 

Remember that only professional merchants may sell via Fyndiq. In the event You are private person, You must find another way to sell Your products.

请记住：惟有专业商户方可通过Fyndiq平台销售产品。如果您是个人的话，您必须找到另一种方法来销售自己的产品。

 

2. Definitions

         定义

 

The "Agreement" is these general terms and conditions as well as the appendices specified in section 3 and Fyndiq's Guidelines and is approved when you carry out the registration process via the Help Center.

“协议 "是指这些一般条款和条件以及第3条规定的附件和Fyndiq的指导方针，并在您通过帮助中心进行注册时得到确认。

 

"Fyndiq" means Fyndiq AB, reg. no 556792-1712.

“Fyndiq”是指Fyndiq AB，注册号为556792-1712。

 

“Guidelines” means Fyndiq’s Guidelines, as applicable from time to time, in Help Center, such as Fyndiq’s price policy, Guidelines on Prohibited Products and Guidelines on Service Fees.

“指南”是指“帮助中心”中不时适用的Fyndiq指南，如Fyndiq价格政策、违禁产品指南以及服务费指南。

 

“Help Center” is the portal where You find Fyndiq’s Guidelines, please see https://support.fyndiq.se/hc/.

“帮助中心”是指您可找到Fyndiq指南的门户网站，请参见 https://support.fyndiq.se/hc/zh-cn. 

 

“Market(s)” are the market or markets in which Fyndiq from time to time offers its e-commerce platforms, currently in Sweden, Norway, Denmark and Finland. 

“市场”是指Fyndiq不时提供其电子商务平台的一个或多个市场，目前位于瑞典、挪威、丹麦和芬兰。

 

“Merchant Performance Report / MPR” is a report that Fyndiq establishes for comparison purposes in order to improve the customer experience.

“商家业绩报告/MPR”是指Fyndiq为比较目的而建立的报告，以改善客户体验。

 

“Part / Parties” are You and Fyndiq individually or jointly.

“当事一方/当事双方”是指您和Fyndiq二者之一或二者。

 

"Product Advertisement" means product information for publication on the Site, e.g. pictures, text, and graphics.

“产品广告”指在本站点发布的产品信息，例如产品照片、文字介绍和图形展示。

 

"Site(s)" means Fyndiq's web-based e-commerce platforms with different domains for different Markets, including Fyndiq's websites, applications, software, and content.

“站点”是指Fyndiq的网络电子商务平台，该平台针对不同的市场具有不同的域名，包括Fyndiq的网站、应用程序、软件和内容。

 

"You / Your" means You, a so-called trader, with a tax clearance certificate and a VAT registration number, and who registers a user account on the Site.

“您/您的”是指您，即所谓的贸易商，具有清税证明和增值税登记号，并且在本站点注册有一个用户账户。

 

 

3. Scope

范围

 

The Agreement between You and Fyndiq covers Your registration process via Help Center and the following documents: i) these General Terms and Conditions, ii) Fyndiq’s Guidelines, and iii) specifically set up appendices**.

您与Fyndiq之间的协议涵盖您通过“帮助中心”完成注册的过程以及以下文件：i）《一般条款和条件》，ii) Fyndiq指南；以及iii）具体设立的附件**。

 

** The specifically set up appendices are the following:

**具体设立的附件如下：

 

Appendix 1 – Prohibited Products

附件1——禁售产品

Appendix 2 – Personal data policy

附件2——个人数据保护政策

Appendix 3 – Data Processing Agreement

附件3——数据处理协议

Appendix 4 – Handling of certain common customer service matters

附件4——某些常见客户服务问题的处理

Appendix 5 – Fyndiq’s Special Terms and Conditions for Merchants supplying goods from non-EU member states

附件5——Fyndiq平台对从非欧盟成员国发货的商家特殊条款和条件

 

The documents are intended to complement each other. Nevertheless, in the event of contradictions, Appendix 5 shall take precedence over these General Terms and Conditions and these General Terms and Conditions shall take precedence over Appendices 1-4 in the above order. Further, Appendices 1-4 shall prevail over Fyndiq’s Guidelines.

这些文件旨在相互补充。然而，一旦出现不一致的情况，附件5应优先于一般条款和条件，而此类一般条款和条件应优先于上述附件1-4。此外，附件1-4应优先于Fyndiq指南。

 

4. User account and access to the Sites

用户账户及访问站点

 

 

When You register a user account on the Site, You approve, and enter into, the Agreement with Fyndiq.

当您在本站点注册一个用户账户时，您同意并且与Fyndiq平台签订本协议。

 

Fyndiq owns and controls the Sites and user accounts. You undertake to comply with Fyndiq's Guidelines for user accounts and the Sites. Any information which You provide to Fyndiq must always be correct and current.

Fyndiq拥有及管控站点和用户账户。您承诺遵守Fyndiq平台的用户账户和站点指南。您提供给Fyndiq平台的任何信息必须始终为正确和最新的信息。

 

 

In the context of establishing Fyndiq’s MPR, Fyndiq is entitled to investigate matters related to e.g. uncollected products, missing products and/or returned products. MPR is made in order to, inter alia, establish certain thresholds for customer service issues/matters that shall not be exceeded by You. Such thresholds are determined by Fyndiq in its sole discretion and communicated from time to time via Fyndiq’s Guidelines under “Information about thresholds”, which You can find here. [https://support.fyndiq.se/hc/en-se/articles/360037937731-Information-about-thresholds]

在制定Fyndiq的MPR时，Fyndiq有权调查与未收到产品、产品遗失和/或退货产品相关的事项。制定MPR是为了，除其他外，就客户服务问题/事项设定您不得超过的特定阈值。此类阈值由Fyndiq全权决定，并通过Fyndiq指南中的“阈值信息”不时传达，具体您可以访问如下网址：【https://support.fyndiq.se/hc/en-se/articles/360037937731-information-about-thresholds】

 

You are responsible for all activity on Your user account (and for taking security measures to prevent unauthorised use). You are responsible for Your personnel and consultants at all times.

您对于使用自己的用户账户（及采取安全措施，以防止他人非法使用您的用户账户）开展的任何活动负责。您始终对自己的人员和咨询顾问使用本网站的任何行为负责。

 

You are obligated, on Your own initiative, to regularly check modifications of the Agreement and Fyndiq's General Terms and Conditions for Consumers. Modifications enter into force fourteen (14) days after Fyndiq has given notice thereof, for example in Help Center.

您有义务自己主动定期检查本协议及Fyndiq 平台『客户一般条款和条件』的修订信息。Fyndiq发出修订通知（例如，在帮助中心）十四（14）天后，所述修订信息生效。

 

Fyndiq may immediately restrict or shut down Your Product Advertisements, user accounts, or activity on the Sites if You breach the Agreement, or laws and regulations. Examples of this include if:

倘若您违反本协议或有关法律法规，则Fyndiq平台可以立即限制或关闭您的产品广告、用户账户或在本站点的销售活动。实例包括，如果：

 

• there is a risk of infringement of intellectual property rights or a risk of product liability;

存在侵犯知识产权的风险或产品责任风险；

• You lack a valid tax clearance certificate or relevant registration with a public agency, or You are investigated by an agency for unlawful activities, inadequate accounting, payment of taxes or social insurance charges;

您缺少有效的清税证明或未在公共机构进行相关登记，或者您因非法活动、会计核算不健全、缴纳税款或社会保险费用不足而受到相关机构的调查等情况；

• You provide inaccurate or misleading information about You and Your business or if Your products or Product Advertisements do not comply with current requirements for information, such as, but not limited to, product descriptions and price indications;

您提供有关您和您的业务的不准确或误导性信息，或者如果您的产品或产品广告不符合当前的信息要求，例如但不限于产品描述和价格指示；

• You are in bankruptcy, have commenced composition proceedings, have suspended Your payments, or can otherwise be deemed to be insolvent;

您正处于破产状态，启动了债务和解程序，暂停了您的付款，或者可以在其它方面视为无偿债能力；

• You behave inappropriately or threateningly towards Fyndiq's personnel, consumers, or other merchants;

您行为不当或者您的行为威胁到Fyndiq平台的人员、客户或其他商户；

• there is a risk that You will cause Fyndiq to incur financial loss or legal liability (liability which Fyndiq did not expressly undertake pursuant to the Agreement).

存在您会造成Fyndiq平台遭受经济损失或招致法律责任（依照本协议未明确由Fyndiq平台承担的责任）的风险；

• Your values in comparison with MPR exceed certain thresholds, caused by e.g. an excessive number of missing products, complaints etc.

与MPR相比，您的数值超过了某些阈值，例如，由过多的遗失产品、投诉等引起。

 

5. Products sold on the Sites

站点上销售的产品

Generally

通常

 

You understand and accept that Fyndiq sells the products to consumers and that consumer protection laws and regulations for each Market apply to all sales which take place on the Sites. You select which Markets You want Fyndiq to sell Your Products on.

您理解并接受Fyndiq向消费者销售产品，并且每个市场的消费者保护法律和法规适用于在站点上进行的所有销售。您可以选择您希望Fyndiq在哪些市场销售您的产品。

 

You are responsible for ensuring that products which are marketed and delivered meet requirements for quality, public safety, labelling, instructions for use, and warnings pursuant to laws, regulations, and Fyndiq's Guidelines. You understand and accept that You must personally check and ascertain that products comply with laws and regulations for each Market, e.g. that product information, warnings, and labels must be written in the local language when required.

您有责任确保所销售和交付的产品符合法律、法规以及Fyndiq指南针对质量、公共安全、标签、使用说明和警告要求。您理解并接受您必须亲自检查并确定产品符合各个市场的法律法规，例如根据需要，产品信息、警告和标签必须以当地语言书写。

 

Each Product Advertisement shall include a description of the main properties of the product and the function of a product with digital parts, digital content or a digital service, including technical protection measures, and compatibility and interoperability between goods with digital parts, digital content and digital services, in accordance with what is required by law.

每个产品广告都应包括对产品的主要属性和具有数字部件、数字内容或数字服务的产品功能的描述，包括技术保护措施，以及带有数字部件、数字内容和数字服务的商品之间的兼容性和互操作性和服务，要符合法律要求。

 

For goods with digital parts, you are responsible for informing about and providing access to updates as well as informing about the consequences of not updating in accordance with what applies by law.

对于带有数字部件的商品，您有责任告知和提供更新的权限，以及根据法律适用的规定告知不更新的后果。

 

If you provide a warranty for any of your products, you are responsible for informing about the terms of the warranty and where the consumer can turn to exercise their warranty in accordance with what applies under mandatory law. The consumer has the right to directly contact the person who has issued the guarantee.

如果您为您的任何产品提供保修，您有责任告知保修条款以及消费者可以根据强制性法律的适用条款在哪里行使保修。消费者有权直接联系授权的担保人。

 

In the event a product or Product Advertisement uses any third party's intellectual property rights, You are responsible for ensuring that necessary consent has been obtained from the rights holders. As a merchant, You must actively endeavor to prevent the sale of pirated copies via Fyndiq.

如果某一产品或产品广告使用任何第三方知识产权，则您有责任保证获得了权利持有人的必要同意。作为一名商户，您必须主动采取措施，以防止通过Fyndiq平台销售盗版产品。

 

Since consumers who purchase on the Sites are Fyndiq's customers, You may not use customer information:

由于在站点上购买产品的消费者是Fyndiq的客户，您不得将客户信息用于：

 

• to send documents with a delivery, to send a separate mail-out, or to design packaging or Product Advertisements which directly or indirectly market Your own or another party's business, products, or services;

在交货时寄送文件，发送单独的邮件，或者设计包装或产品广告，直接或间接营销您自己的或者他人的业务、产品或服务；

• to make direct contact via, e.g., email, text messages, social media, or telephone; or

通过电子邮件、文本信息、社交媒体或电话营销方式与Fyndiq平台客户直接联系；或

• to send an invoice or make another demand to the

向Fyndiq平台客户发送发票或者发出另一条需求要求。

 

You may not market or deliver products which are included in Appendix 1 – Prohibited Products to this Agreement and listed in Fyndiq’s Guidelines under “Prohibited Products”, which You can find here [https://support.fyndiq.se/hc/en-se/articles/360037935451-Prohibited-Products].

您不得营销或交付本协议“附件1——禁售产品”中以及Fyndiq平台“禁售产品”指南列 出的产品。您可以进入【https://support.fyndiq.se/hc/zh-cn/articles/360037935451-%E8%BF%9D%E7%A6%81%E5%93%81】查看相关禁售产品。

 

 

Advertisements and pricing

广告宣传及产品定价

 

 

You undertake to provide complete product information in accordance with what is required by law so that consumers can make a well-informed choice. The Product Advertisement may not be erroneous or misleading. You undertake to correct errors or flaws immediately, and immediately notify Fyndiq of any significant corrections that have been made.

您承诺按照法律要求提供完整的产品信息，以便消费者做出明智的选择。不得发布错误或误导性的产品广告。您承诺立即更正错误或缺陷，并立即通知Fyndiq所作出的任何重大更正。

 

Pictures in Product Advertisements must be professional quality and clearly show the actual product which is being sold. Use of pictures and other graphics in a Product Advertisement must comply with Fyndiq's Guidelines.

产品广告中所采用的照片必须具有专业品质，清晰显示在售的实际产品情况。在产品广告中使用照片和其它图形必须遵守Fyndiq平台指南。

 

You must for each selected Market to Fyndiq state a recommended price to consumers which has actually been recommended by a previous sales force and which has been applied to the market to some extent and your ordinary market price for the product, in local currency with the correct VAT rate for the applicable Market, so that Fyndiq has a basis for the pricing. Fyndiq may temporarily or permanently increase or decrease the sales price to the consumer (but You will always receive Your compensation based on Your recommended price), as further specified in the section Fyndiq’s service fees, Your compensation and payment (here). The Party that adjusts or indicates a sales price in such a way has the obligation to also inform about the previous lowest price that has applied during the last 30 days and is responsible for the price information being stated in the manner required by applicable law.

您必须为 Fyndiq 的每个选定市场向消费者标明，实际已由以前的销售人员推荐并在一定程度上适用于市场的推荐价格以及您产品的普通市场价格，以当地货币和正确的适用市场的增值税税率设置，以便 Fyndiq 有定价依据。 Fyndiq 可能会暂时或永久地提高或降低对消费者的销售价格（但您将始终根据您的建议价格收到您的补偿），如 Fyndiq 的服务费、您的补偿和付款（此处）部分中进一步说明的那样。以这种方式调整或指示销售价格的一方有义务告知过去 30 天内适用的先前最低价格，并负责以适用法律要求的方式说明价格信息。

 

Fyndiq reserves the right to at any given time block a product from being sold on one or several of the Sites if Fyndiq considers the price too high in relation to the same or a similar product that can be found on that Market. More information on this can be found in Fyndiq’s Guidelines under “Fyndiq’s price policy”, which You can find here [https://support.fyndiq.se/hc/en-se/articles/360037567572-Fyndiq-s-price-policy].

如果Fyndiq认为与市场上相同或类似产品相比，某个产品的价格过高，则Fyndiq保留在任何特定时间阻止该产品在一个或几个站点上销售的权利。有关这方面的更多信息，可以在Fyndiq指南中的“Fyndiq价格政策”项下找到，具体您可以访问如下网址：【https://support.fyndiq.se/hc/zh-cn/articles/360037567572-Fyndiq%E4%BB%B7%E6%A0%BC】。

 

 

When You post a Product Advertisement, You must bear in mind that You may only post one advertisement per Market for a specific product (however, if two or more products are bundled into a separate offer, such a product may be included).

当您发布一条产品广告时，您必须记住一点：您在每个市场只可为某一特定产品上架一次（但如果您在单独销售中捆绑两种或以上产品时，则可以包含该产品）。

 

 

Fyndiq has the exclusive right to make changes to each Product Advertisement, apart from Your obligation to make corrections.

Fyndiq有权对每个产品信息进行更改，您亦有义务对任何错误进行更正。

 

Sales and marketing

产品销售和营销

 

 

The main rule is that you may only post Product Ads for products that are unused, functional and error-free. The original packaging must be in good condition.

主要规则是您只能为未使用、功能正常且无缺陷的产品发布产品广告。原包装必须完好。

 

Fyndiq usually markets and sells factory-new products. In some cases, Fyndiq may provide you a separate, written approval prior to sale of products from bankruptcy stocks, demonstration models, products which You or another party have repaired/renovated, or products that deviates from objective requirements of a product, provided that this is compatible with the applicable consumer rules and laws.

Fyndiq通常在市场上销售出厂的新产品。在某些情况下，Fyndiq可能会在销售破产库存的产品、示范模型、您或其他方维修/翻新的产品、或偏离产品客观要求的产品之前，向您提供单独的书面批准，但这必须符合适用的消费者规则和法律。

 

 

Fyndiq may remove a product from a Site at any time whatsoever, e.g. if the product is not sold within a specific time from publication of the advertisement, or if Fyndiq decides that the product does not comply with laws, regulations, or Fyndiq's Guidelines.

Fyndiq平台可以随时以任何理由将某一产品从站点中删除，例如，如果产品未在发布后的特定时间段内售出，或者如果Fyndiq平台认为产品未遵守有关法律法规或Fyndiq平台指南。

 

Stocks and delivery

存货和交货

 

 

Products which Fyndiq sells on the Sites must be maintained in stock by You or Your suppliers in an EU/EEA member state. You bear full responsibility for any shortages at Your suppliers. You are responsible for ensuring that products available for sale on the Sites are also in stock or otherwise can be delivered on time.

Fyndiq在站点上销售的产品必须由您或您在欧盟/欧洲经济区成员国的供应商保持库存。您对供应商的任何产品缺货承担全部责任。您有责任确保站点上销售的产品也有库存，或能够按时交付。

 

You are responsible for direct delivery of the product to the consumer within the delivery time stated in Fyndiq's General Terms and Conditions for Consumers (or another delivery time which applies to certain products pursuant to written agreement with Fyndiq and of which the consumer has been informed prior to the purchase).

您负责在Fyndiq平台《消费者一般条款和条件》中规定的交货时间内将产品直接交付给消费者（或者在依照与Fyndiq平台的书面协议适用于某些产品的另一交货时间将产品直接交付给消费者，并且在消费者购买产品之前将该交货时间告知消费者）。

 

You are responsible for the product until the consumer has received it. Notification to the consumer that the product has been sent or can be collected from the collection point, or the consumer's failure to collect the package, does not change Your liability.

消费者收到产品前，由您承担责任。通知消费者已经发出产品，亦或通知消费者能够在取货点收得产品，亦或消费者未收得包裹，均不改变您应承担的责任。

 

6. Customer service and product liability

客户服务和产品责任

 

 

Support and customer service

客户支持和客户服务

 

As a merchant, You are responsible for assisting our customers regarding complaints, regrets and missing products ordered via Your Product Advertisement. In all other cases, contact with customers will be handled by Fyndiq's customer service. If necessary, we will contact and inform You in matters concerning Your products. The most common issue types are presented in the Appendix 4 – How to handle certain issue types.

作为商户，您有责任协助我们的客户处理通过您的产品广告定购的产品的投诉、悔单、遗失产品等问题。对于所有其他事宜， Fyndiq平台客户服务部门负责与客户联系。必要时，Fyndiq平台将联系并告知您与您的产品有关的事宜。最常见的客户服务事宜类型详见附件某些客户服务事宜类型处理方法。

 

 

You must respond to incoming matters within 24 hours during weekdays in the relevant Market. If You do not respond in time, Fyndiq will make decisions how the matters will be solved. You commit to answering Fyndiq’s, and our consumer's, questions as fully as possible and to propose a suitable solution in accordance with laws, regulations and Fyndiq's General Terms and Conditions for Consumers. Fyndiq reserves the right to make decisions how the matters will be solved.

您必须在工作日24小时内，于相关市场对出现的问题做出回应。如未能及时回应，Fyndiq将自行决定如何解决问题。您承诺尽可能全面地回应Fyndiq以及我们消费者的问题，并根据法律、法规和Fyndiq的《消费者一般条款和条件》提出合适的解决方案。Fyndiq保留决定如何解决问题的权利。

 

When You receive or collect a returned product, You must notify Fyndiq and the consumer respectively immediately or not later than within 48 hours. You must collect a product within 24 hours on a weekday in the relevant Market, excluding public holidays, from the date on which You received notification.

当收到或安排提取退货产品时，您必须立即或不迟于48小时内分别通知Fyndiq和消费者。您必须在接获通知之日起，于工作日24小时内安排提取产品，公众假期除外。

 

 

Fyndiq may invoice You (or make a deduction prior to payment of Your compensation to You) for refunds to consumers (complaints, missing products etc.) and other actual costs which Fyndiq incurs in connection with handling customer service matters. For the avoidance of doubt, You approve that e.g. discount codes and suchlike, which Fyndiq provides as a customer care gesture, are an actual cost.

Fyndiq平台可能就向消费者退款（投诉、遗失产品等等），及Fyndiq平台处理客户服务事宜所产生的其它实际费用给您开具发票（或在向您支付补偿之前进行扣款）。为避免疑义，您同意Fyndiq平台为表示客户关怀而提供的如折扣码之类属于实际费用。

 

In the event Fyndiq needs to invoice or otherwise charge for a cost which the consumer is required to bear pursuant to law or Fyndiq's General Terms and Conditions for Consumers for the relevant Market, You understand and accept that You may only receive Your compensation if Fyndiq actually receives payment from the consumer. Since the customers belong to Fyndiq, only Fyndiq may invoice or otherwise charge the customer. Fyndiq has a right, but no obligation, to escalate such matters to debt collectors, the Swedish Enforcement Authority or suchlike.

如果根据适用于相关市场的法律或Fyndiq的《消费者一般条款和条件》，Fyndiq需要为消费者承担的费用开具发票或以其他方式收取费用，您理解并接受仅在Fyndiq实际收到消费者款项的情况下，您才能获得赔偿。由于客户属于Fyndiq，因此仅Fyndiq有权向客户开具发票或以其他方式收费。Fyndiq有权利但没有义务将此类事件上报给债务催收公司、瑞典强制执行局或类似机构。

 

Except cases regarding complaints, regrets and missing products, You can in exceptional cases after Fyndiq's written approval also handle other consumer cases.

除投诉、悔单和遗失产品的情况外，特殊情况下，经Fyndiq平台书面批准后，您可以处理其它消费者事宜。

 

In connection with complaint and warranty matters, You are only entitled to charge a troubleshooting fee if doing so is reasonable (depending on product type and price) pursuant to Fyndiq's Guidelines and in accordance with what follows from Fyndiq's terms of purchase for consumers.

在投诉和保修方面，您只有在根据Fyndiq的指导方针和Fyndiq的消费者购买条款合理的情况下，才有权收取故障排除费（取决于产品类型和价格）。

 

You understand and accept that You may not encourage a customer to send a product to Fyndiq's address.

您理解并接受：您不得鼓励消费者将某一产品寄至Fyndiq公司地址。

 

 

Fyndiq views fraud and attempted fraud seriously. Fyndiq cooperates with the police, public agencies, and payment service providers. We expect Your prompt and effective assistance when we request it, e.g. when dispatch of a product must be stopped. Fyndiq has a Fraud Policy which is set forth in Fyndiq’s Guidelines under “Fraud Policy”, which You can find here [https://support.fyndiq.se/hc/en-se/articles/360037937711-Fraud-Policy]. You understand and accept that a product which is sent as "non- trackable" (i.e. without a trackable sending number/ID or registered letter) always takes place at Your own risk.

Fyndiq平台非常重视欺诈和欺诈未遂问题。Fyndiq平台与警方、公共机构和支付服务提供商开展反欺诈合作。当我们提出要求时，例如当必须停止发送产品时，我们期待您能提供及时有效的帮助。Fyndiq有一项欺诈政策，载列于Fyndiq指南中的“欺诈政策”项下，具体您可以访问如下网址：【https://support.fyndiq.se/hc/zh-cn/articles/360037937711-%E5%8F%8D%E6%AC%BA%E8%AF%88%E6%94%BF%E7%AD%96】。您理解并接受以“不可追踪”（即没有可追踪的发送号码/标识或挂号信）方式发送的产品始终由您自行承担风险。

 

Product liability and monitoring

产品责任及监控

 

Selling consumer products entails significant responsibility. You are liable for any claims from rights holders, consumers, and public agencies (including administrative fines or fees) which relate to Your products or Product Advertisements in the relevant Market.

销售消费品也意味着承担重大责任。您对权利持有人、消费者和公共机构提出的与您的产品或相关市场上的产品广告有关的任何索赔（包括行政罚款或费用）负有责任。

 

Your products and Product Advertisements must be legal, meet product safety requirements, and have the permits, warranties, and completed tests by the producers or notified bodies which are necessary pursuant to laws and regulations in the relevant Market. In the event Fyndiq contacts You, You must respond within 48 hours on weekdays in the relevant market, excluding public holidays, and send relevant certificates, information, and documents to Fyndiq, e.g. CE labelling, EU assurances regarding compliance, proof of product labelling, EAN, article and batch number.

您的产品和产品广告必须保证合法，符合产品安全要求，并由生产商或检定机构根据相关市场的法律和法规进行必要的许可、保证和完整测试。如果Fyndiq与您联系，您必须在相关市场的工作日48小时内（公众假期除外）做出回应，并向Fyndiq发送相关证书、信息和文件，例如CE标签、欧盟合规性保证、产品标签证明、欧洲物品编码、产品和批号。

 

 

In the event a public agency, rights holder, or organization requires that the manufacture, import, or sale of a product must be reported or accounted for, or if the product must be recalled, You are responsible for doing so in accordance with laws and regulations. You are liable for all costs and payment of any related compensation or fees.

如果某一公告机构，权利持有人或组织机构要求制造、进口或销售某一产品必须予以报告或解释说明，或者如果必须召回产品，则您有责任按照相关法律法规响应该等要求。您自己负责承担一切费用并支付任何有关赔偿或规费。

 

 

You are responsible for fulfilling any obligations regarding reporting and payment of fees for recycling, waste management of products, product parts (e.g. batteries) and packaging in the relevant Market.

您有责任履行相关市场中与产品、产品部件（如电池）和包装有关的回收、产品废物管理的任何报告和费用支付义务。

 

Fyndiq regularly monitors compliance of Product Advertisements and products with the Agreement, laws, and regulations. Fyndiq may also receive claims from, e.g., rights holders, their legal counsel, or public agencies. You undertake to respond to our questions as completely as possible and to send us relevant certificates, documentation, or pictures. Ordinarily, You must respond to matters which Fyndiq sends to You within 48 hours on weekdays, excluding public holidays, in the relevant Market. You understand and accept that if Fyndiq determines that there is a risk of financial or legal liability, the Product Advertisement or Fyndiq’s sale of Your products may be stopped immediately.

Fyndiq定期监测产品广告和产品是否符合协议、法律和法规。Fyndiq也可能收到版权所有者、其法律顾问或公共机构的索赔要求。您承诺尽可能完整地回答我们的问题，并向我们发送相关的证书、文档或图片。通常情况下，您必须在相关市场的工作日48小时内（公众假期除外）对Fyndiq向您通报的事项做出回应。您理解并接受，如果Fyndiq确定存在财务或法律责任风险，则可能会立即停止产品广告或Fyndiq对您产品的销售行为。

 

7. Fyndiq’s service fees, Your compensation and payment

Fyndiq服务费、您的补偿和付款

 

 

Fyndiq handles sales to consumers, presentation of Product Advertisements, and other functions on the Sites, including payment. In addition, Fyndiq may market and conduct sales of products (which Fyndiq selects), both through Fyndiq's own marketing and through purchases of advertisements and search results via other platforms, e.g. GoogleAds.

Fyndiq平台处理向消费者销售产品、产品广告展示，及本网站的其它功能，包括支付。另外，Fyndiq平台可以营销和销售（Fyndiq平台选择的）产品，包括通过Fyndiq 平台自己营销及通过Google Ads等其它网络平台购买广告和搜索。

 

Fyndiq charges a service fee for the services which Fyndiq offers. Fyndiq's service fees are: (i) "Selling Fee", which is a percentage fee of Your recommended price for the product; and (ii) "Category Fee", which depends on the product category. Current service fees are set forth in Fyndiq’s Guidelines under “Service Fees”, which You can find here [https://support.fyndiq.se/hc/en-se/articles/360037566952-Service-Fees]. In case of changes of Fyndiq’s service fees, You will be notified via e-mail at the latest two weeks before the change enters into force.

Fyndiq可对其提供的服务收取服务费。Fyndiq服务费包括：(i) “销售费”，即您对产品建议价格的百分比费用；以及(ii) “类目费”，具体取决于产品类别。当前服务费在Fyndiq指南中的“服务费”项下有所规定，具体您可以访问如下网址：【https://support.fyndiq.se/hc/zh-cn/articles/360037566952-%E6%9C%8D%E5%8A%A1%E8%B4%B9】。如果Fyndiq服务费发生变化，将最迟在变化生效前两周通过电子邮件通知于您。

 

 

Fyndiq pays Your compensation for a sold product, after deducting the Selling Fee, the Category Fee, and any costs which Fyndiq incurs and for which You are responsible pursuant to the Agreement. For the avoidance of doubt, please note that the Fyndiq service fees are non-refundable. In order to receive Your compensation, You must provide us with a valid International Bank Account Number (IBAN) and a Bank Identifier Code (BIC), and/or postgiro and/or bankgiro, as applicable.

Fyndiq平台在扣除销售费、类目费及Fyndiq平台所产生的依照本协议规定须由您承担的任何费用后，向您支付每件售出产品的款项。为避免疑义，请注意：Fyndiq平台服务费概不退款。为收取货款，您必须向我们提供一个有效的国际银行账户号码（IBAN）和一个银行识别代码（BIC）和/或邮局直接转账制度和/或银行直接转账制度（如适用）。

 

Laws and regulations provide that a consumer may often make a complaint in respect of a product long after delivery. In the event Fyndiq is obligated to pay a refund to a consumer for a product (or for any other claims) but You have already received Your compensation for the product, Fyndiq shall be entitled to set off such amounts from subsequent compensation to You or invoice You for such amounts. In addition, Fyndiq shall be entitled to deduct costs retroactively, e.g. any differences for incorrect VAT rates set by You for the relevant Market and either set off such amounts or claim such amounts.

法律和法规规定，消费者通常可以在产品交付后很长时间就该产品提出投诉。在这样的情况下，Fyndiq有义务就某产品（或任何其它索赔）向消费者退款，但您业已收到了对该产品的货款，则Fyndiq有权从随后对您的货款中扣除该笔金额，或就该金额向您出具发票。此外，Fyndiq有权追溯扣除费用，例如针对您在相关市场设定不正确增值税税率所出现的任何差额，以抵销或索赔此类金额。

 

Fyndiq is entitled to refuse to pay Your Compensation if You breach the Agreement or if the consumer exercises its right of withdrawal or its right to return the product within 30 days of receipt.

如您违反协议或者消费者在收到产品后30天内行使撤回权或退货权，则Fyndiq有权拒绝向您支付货款。

 

 

8. Intellectual property rights

知识产权

 

 

You are responsible for ensuring that Your products and Product Advertisements do not infringe upon Fyndiq’s or a third party’s intellectual property rights.

对您而言，有责任确保产品和产品广告不侵犯Fyndiq或任何第三方的知识产权。

 

When You upload a Product Advertisement, You grant Fyndiq an exclusive right to use the Product Advertisement, free of charge, in whole or in part, during such time as the product is marketed on any Site. This includes an exclusive right for Fyndiq to make the changes and adjustments in the Product Advertisement that may be required under the Agreement, e.g. by translating the Product Advertisement into local languages for different Markets, and to use the Product Advertisement in marketing for Fyndiq's own business and to sublicense to a third party. You may not use translated or otherwise adjusted Product Advertisements on other marketplaces or on Your own website during the time that the product is marketed on any Site. However, You still have an obligation to correct errors or flaws in a Product Advertisement and immediately notify Fyndiq of any significant corrections that have been made.

当您上传某一产品广告时，您将藉此授予Fyndiq在该产品于任何站点上销售期间免费使用该产品广告的全部或部分的独家权利。其中包括Fyndiq对产品广告作出协议所要求的更改和调整的专有权利，例如将产品广告翻译成不同市场的当地语言，以及在Fyndiq自身业务的营销中使用产品广告，并将产品广告再许可给第三方。在产品于任何站点上销售期间，您不得在其他市场或您自己的站点上使用翻译或以其他方式调整的产品广告。然而，您仍有义务更正产品广告中的错误或瑕疵，并立即通知Fyndiq所作出的任何重大更正。

 

You may not use intellectual property rights belonging to Fyndiq without Fyndiq's prior written approval.

未经Fyndiq平台事先书面批准，您不得使用属于Fyndiq平台的知识产权。

 

9. Disclosure obligation

披露义务

 

You shall inform Fyndiq immediately:

您应立即告知Fyndiq：

 

• where You or a company upstream in the sales chain (wholesaler, retailer, distributor, manufacturer, etc.) is placed into bankruptcy, commences composition proceedings, is placed into liquidation, or can otherwise be deemed to be insolvent, or if there is otherwise a risk that warranty liability or product liability will not be satisfied;

若您或销售链上游某一家公司（批发商、零售商、经销商、制造商等等）处于破产、启动债务和解程序、进入清算或者可以在其它方面视为 无偿债能力，或者如果在其它方面存在无法履行产品保修责任或产品责 任的风险；

• in the event of any suspected or determined infringement of intellectual property rights; or

如果发生任何涉嫌或确定的侵犯知识产权；或

• of any circumstances which may entail a risk of legal liability or financial liability for Fyndiq or for You,

e.g. in respect of product safety, health, or the environment.

可能招致Fyndiq平台或您承受法律责任或经济责任风险的任何情况，例如，产品安全、健康或环境责任风险。

 

10. Personal data

个人数据

 

You undertake to inform employees and other representatives that their personal data may be processed as part of the Agreement and to provide a copy or reference to Fyndiq’s personal data policy which constitutes Appendix 2 to this Agreement.

您承诺通知员工以及其他代表，其个人数据可能会作为协议的一部分进行处理；并提供一份Fyndiq个人数据政策的副本或参考件，而该政策构成本协议的附件2。

 

To the extent that You process personal data in the capacity of personal data processor on behalf of Fyndiq, the Parties have entered into a Data Processing Agreement which is attached as Appendix 3 to this Agreement and which specifically regulate the Parties’ respective responsibilities for such processing of personal data.

如果您代表Fyndiq以个人数据处理人员的身份处理个人数据，缔约双方已订立一份数据处理协议（作为本协议的附件3），并具体规范缔约双方各自处理此类个人数据的责任。

 

11. Liability in damages

损害赔偿责任

 

You are liable for damage and claims for damages arising from Your product, Product Advertisement, unlawful use of Personal Data, or Your failure otherwise to perform Your obligations under the Agreement. You shall indemnify Fyndiq in the event of claims from third parties, for example consumers, legal entities, private organisations, or public agencies made towards Fyndiq. You shall also compensate Fyndiq for any market disruption fees imposed, administrative penalty fees or other fines and penalties that depend on your products, product advertisements or other obligations under the Agreement. For the avoidance of doubt, Your liability for loss also includes a consumer's right in certain cases, to bring claims against a trader in the upstream sales chain due to defects in the product. For the avoidance of doubt, You understand and are aware that the liability of Fyndiq towards for example consumers, legal entities, private organisations, or public agencies are completely back-to-back in all aspects with Your liability towards Fyndiq.

对于因您的产品、产品广告、非法使用个人数据或未能以其他方式履行协议项下的义务而引起的损害和索赔，您需承担责任。如果任何第三方，如消费者、法律实体、私人组织或公共机构对Fyndiq提出索赔，您应向Fyndiq作出赔偿。您还应赔偿Fyndiq所征收的任何市场干扰费、行政处罚费或其他取决于您的产品、产品广告或其他协议义务的罚款和罚金。为免生疑问，您的损失责任还包括消费者在某些情况下因产品缺陷而向上游销售链上的贸易商提出索赔的权利。此外，为免生疑问，您理解并了解Fyndiq对消费者、法律实体、私人组织或公共机构的责任在所有方面都与您对Fyndiq的责任完全相互依存。

 

In the event of any technical or handling defects, Fyndiq shall not be liable for lost sales, costs, or any damage which may arise as a result.

如果产品存在任何技术缺陷或加工缺陷，则Fyndiq平台对于可能由此引起的销量和成本损失或任何损害赔偿不承担任何责任。

 

In the event Fyndiq is involved in a civil dispute regarding Your product, or Your Product Advertisement, or if Your Product or Product Advertisement infringes a third party's individual property rights, You shall immediately assist Fyndiq during the dispute and indemnify Fyndiq for damages, compensation for infringement and all direct and indirect costs (including reasonable legal fees) which arise, or which Fyndiq must pay in connection with the dispute or the infringement. This includes, but is not limited to, a right for Fyndiq to invoice You if the dispute or the infringement results in an obligation for Fyndiq to compensate a third party as a result of a settlement.

如果Fyndiq平台牵涉有关您的产品或产品广告的民事纠纷，或如果您的产品或产品广告侵犯了第三方的知识产权，则您应在发生争议期间立即协助Fyndiq平台处理争议，向Fyndiq平台提供损害赔偿，并赔偿因此产生的侵权费及各种直接或间接费用（包括合理的诉讼费），或赔偿Fyndiq平台必须支付的与该等争议或侵权有关的费用。这包括但不限于，如果该等争议或侵权导致Fyndiq平台因和解有义务向第三方赔偿时，Fyndiq平台有权向您提供发票并收回该等赔偿费用。

 

In the event Your product has been sold on Fyndiq’s platform and the product is considered not to be safe or is considered dangerous according to what is set out in the law, e.g. in the Product Safety Act (Sw. Produktsäkerhetslagen (2004:451)), You shall immediately assist Fyndiq with recalling Your product and any other measures related thereto, including information to consumers and authorities, and pay Fyndiq for all direct and indirect costs (including reasonable legal fees) which arise, or which Fyndiq must pay in connection herewith. This includes, but is not limited to, a right for Fyndiq to invoice You if the sale of Your product results in Fyndiq being obliged to pay penalty or sanction charges, or if the dispute results in Fyndiq being obliged to pay damages or other compensation.

如果您的产品在Fyndiq平台售出，并且根据有关法律（例如，瑞典《产品安全法》（2004:451））规定认为该产品不安全或存在危险性，您应立即协助Fyndiq平台召 回产品并采取任何其它有关措施，包括告知消费者和产品安全管理部门，并向Fyndiq平台支付由此引起的一切直接或间接费用（包括合理的诉讼费），或者Fyndiq平台必须支付的与之有关的费用。这包括但不限于，如果销售您的产品导致Fyndiq平台有义务支付罚款或处罚费时，或者如果争议导致Fyndiq平台有义务支付损害赔偿或其它赔偿金时，Fyndiq平台有权向您提供发票并收回该等罚款或处罚费或损害赔偿或其它赔偿金。

 

In the event of a breach of contract, Fyndiq's right to demand that You perform the Agreement and to seek damages shall not be affected by Fyndiq taking, or not taking, other measures (e.g. restricting or shutting off Your Product Advertisements or user accounts).

如果您违反合同，则Fyndiq平台采取或不采取其它措施时（例如，限制或关闭您的产品广告或用户账户），均不影响Fyndiq平台要求您履行本协议并向您提出损害赔偿的权利。

 

You shall fully indemnify and hold Fyndiq harmless against any and all loss, liability, damage and/or cost that Fyndiq incurs as a result of or in connection with:

您应全额赔偿Fyndiq平台，并保证Fyndiq平台免受其由以下情形引起的或与之有关的任何及一切损失、债务、损害和/或费用：

 

• transactions that are processed by an external payment provider or that otherwise result from Your provision of goods to the customer (including without limitation refunds and chargebacks);

由外部支付提供商办理的交易，或由于您向消费者提供商品而另外造成的交易（包括但不限于退钱和退款）；

• the imposition of fines or penalties due to third party claims against an external payment provider as a result of Your conduct;

第三方由于您的产品向外部支付提供商提出索赔而征收的罚款或罚金；

• allegations of fraud related to Your

指控与您的业务有关的欺诈。

 

12. Term of the Agreement, termination and consequences of termination of the Agreement

协议期限、终止以及终止后果

The Agreement is valid until further notice with one month’s notice of termination, and always applies if You have active Product Advertisements on any Site.

本协议将始终有效，除非提前一个月发出终止通知予以通告。如您在任何站点上有活跃的产品广告，则本协议始终适用。

 

Each Party may terminate the Agreement with immediate effect if the other Party materially breaches its obligations under the Agreement (or an agreement with another company within the same group).

如果另一方严重违反其于本协议（或与同一集团内另一家公司达成的协议）项下的义务，双方可立即终止本协议。

 

 

In the event one of the Parties is placed into bankruptcy, commences composition proceedings, is placed into liquidation, or may otherwise be deemed to be insolvent, the other Party may terminate the Agreement with immediate effect.

如果其中一方处于破产、启动债务和解程序、进入清算或者可以在其它方面视为无  偿债能力，则另一方可以立即终止本协议。

 

In the event a direct competitor of Fyndiq acquires participating interests, shares, or assets in Your business or otherwise provides funds or guarantees for Your business or a business in the corporate group to which You belong, Fyndiq shall be entitled to terminate the Agreement with immediate effect.

如果Fyndiq平台的某个直接竞争对手获得了您的企业的参股权益、股份或资产  或者以其它方式为您的企业或者您所属企业集团的某家企业提供资金或担保，则Fyndiq平台有权立即终止本协议。

 

Notice of termination shall be given in writing.

终止通知应采用书面形式。

 

Due to their content, certain provisions will remain in force following termination of the Agreement, e.g. You must deliver products which have been sold to consumers, You must assist Fyndiq in customer service matters, You must assume Your product liability, and You must pay any damages.

由于其内容的关系，某些规定在本协议终止后将仍然保持有效，例如，您必须交付 已经售给消费者的产品；您必须协助Fyndiq平台处理客户服务事宜；您必须承担自己 的产品责任；您必须支付任何损害赔偿金。

 

Fyndiq may withhold Your outstanding payments for up to 60 days after the date of the last and final planned payment.

最近和最后一次计划付款日期后，Fyndiq平台可以将您的未付款项最多扣留60天。

 

13. Liability insurance

责任保险

 

You shall maintain appropriate liability insurance for Your business and Your liability under the Agreement. At Fyndiq's request, You shall send copies of insurance certificates.

您应根据本协议之规定为自己的企业和责任维持适当的责任保险。一经要求，您应将该等保险证书副本寄送给Fyndiq平台。

 

14. Assignment

转让

 

Fyndiq shall be entitled to assign all or part of the Agreement to a third party. The Agreement is personal to You, and therefore, You are not entitled to assign the Agreement to any third party without Fyndiq's prior written approval.

Fyndiq平台有权将本协议全部或部分转让给第三方。本协议对您而言属于个人协议，因此，未经Fyndiq平台的事先书面批准，您无权将本协议转让给任何第三方。

 

15. Applicable law and disputes

适用法律和争议

 

The Agreement shall be governed by Swedish law.

本协议服从瑞典法律管辖。

 

Disputes arising from the Agreement shall be determined by a court of general jurisdiction, with the Stockholm District Court as the court of first instance.

因本协议而产生的争议应由拥有一般管辖权的法院判决，斯德哥尔摩地区法院为初审法院。

 

 

Appendix 1 – Prohibited Products

附件1——禁售产品

 

Please note that the full list of prohibited products is set forth in Fyndiq’s Guidelines under “Prohibited Products”, which You can find here [https://support.fyndiq.se/hc/en-se/articles/360037935451-Prohibited-Products]. Be aware that You are responsible for keeping up to date with any modifications, since the Guidelines may be modified from time to time. Any modification will enter into force as soon as it is published.

请注意，禁售产品的完整清单载列于Fyndiq指南中的“禁售产品”项下，具体您可以访问如下网址：【https://support.fyndiq.se/hc/zh-cn/articles/360037935451-%E8%BF%9D%E7%A6%81%E5%93%81】。请注意，鉴于该指南可能会不时修改，因此您有责任检查任何更新修改。任何修改一经公布即时生效。

 

The ground rules are simple.

基本规则很简单。

 

1. You may not market or sell products which are illegal, fail to meet labelling, safety, health, or environmental requirements, or which are subject to restrictions on sales to

您不得营销或销售违法产品，不符合标记、安全、健康或环境要求的产品，或属于限制向消费者出售的产品。

2. There are also products which Fyndiq has chosen not to sell via the Sites, e.g. because we do not think they are suitable for our preferred potential customers and target groups.

Fyndiq平台还选择了不许通过本网站销售的产品，例如，因为我们认为不适合于我们的首选潜在客户和目标群体的产品。

 

Examples of products which are prohibited to market and sell via the Sites are:

禁止通过本网站营销和销售的产品举例：

 

• Alcohol
• 酒精
• Drugs and steroids
• 药品和类固醇
• Pirated copies
• 盗版
• Services
• 服务
• Weapons and ammunition
• 武器和弹药
• Food and animal food
• 食品和动物食品

 

Appendix 2 – Personal data policy

附件2——个人数据保护政策

 

Fyndiq protects personal privacy. At Fyndiq, we process personal data for those customers and users who use our services and products. In terms of You, as a merchant, we conduct this processing to perform the Agreement which is in force between Fyndiq and You and/or based on a legitimate commercial interest of Fyndiq.

Fyndiq平台保护客户和用户的个人隐私。在Fyndiq平台，我们处理使用我们所提供服务与产品的客户和用户的个人数据。我们根据Fyndiq平台与您之间的有效协议和/或基于Fyndiq平台的合法商业利益处理您作为商户的个人数据。

 

You must provide personal data in order to register a user account and use Fyndiq's services. This data is entirely necessary in order to enter into the Agreement and use Fyndiq's services. If personal data is not provided, Fyndiq will not be able to perform the Agreement. Fyndiq, of course, complies with the laws and regulations which apply to processing of personal data. Fyndiq has taken appropriate technical and organisational security measures (including confidentiality) in order to protect personal data against unauthorised access, modification, dissemination, and destruction.

您必须提供个人数据，以注册用户账户和使用Fyndiq平台提供的服务。为签订本协议和使用Fyndiq平台提供的服务，这些数据是完全必要的。如果您不提供个人数据，Fyndiq 平台将无法履行本协议。当然，Fyndiq平台遵守适用于处理个人数据的法律法规。Fyndiq平台已采取适当的技术措施及组织安全措施（包括保密），以保护个人数据不受未经授权的访问、更改、传播和销毁。

 

The personal data is used in order to:

您所提供的个人数据，用以：

• administer and perform the Agreement with You;

管理和履行与您签订的协议；

• sort out and solve any problems which may arise when You use our services and products;

分类和解决您在使用我们的服务和产品时可能出现的问题；

• send newsletters; and/or

向您推送企业快讯；和/或

• provide data to cooperation partners, including those outside of the EU/EEA (see below).

向合作伙伴提供资料，包括在欧盟或欧洲经济区境外的合作伙伴（见下文）。

 

Fyndiq may use various cooperation partners in order to perform our obligations to You. Our cooperation partners may enter into an agreement with Fyndiq so that we can ensure a high level of protection for, and correct processing of, Your personal data.

Fyndiq平台可利用合作伙伴来履行对您的义务。我们的合作伙伴可与Fyndiq平台签订协议，以确保我们能够对您的个人数据提供高水平的保护和正确处理。

 

Where Fyndiq has a cooperation partner in a country outside of the EU/EEA, personal data may be transferred to such country that may not have the same level of protection for personal data. In order to protect Your personal data, Fyndiq enters into agreements with our cooperation partners which govern the transfer and each cooperation partner's personal data processing. Agreements contain the standard terms and conditions issued by the EU Commission and Fyndiq endeavors to ensure the personal data is processed in such way so as to meet applicable statutory requirements.

若Fyndiq平台在欧盟/欧洲经济区境外国家有合作伙伴，则您的个人数据有可能传送至对个人数据没有同等保障水平的国家。为了保护您的个人数据，Fyndiq平台与我们的合作 伙伴签订协议，对个人数据传送及合作伙伴处理个人数据进行管理。协议包含欧盟委员 会发布的标准条款和条件，Fyndiq平台致力于保证按照适用法定要求处理个人数据。

 

Fyndiq stores Your personal data for as long as is necessary in order to perform the Agreement. Fyndiq takes reasonable measures to keep processed personal data current and to remove noncurrent and otherwise erroneous or unnecessary personal data. Should the Agreement terminate, we will only continue to store Your personal data for such time as we have any obligation pursuant to law or to protect consumers' rights.

Fyndiq平台在必要时储存您的个人数据，以履行本协议。Fyndiq平台采取合理的措施，以保留最新处理的个人数据，并删除非最新的和在其它方面存在错误的或不必要的个人 数据。若本协议终止，我们只会继续将您的个人数据储存一段时间，以履行法律规定的  任何义务或保护消费者的权利。

 

Fyndiq may use so-called web beacons (or "pixel tags") on certain websites. We do not ordinarily use them to identify individual users personally. Web beacons are ordinarily graphic images which are placed on the website and are used to count visitors to a website and/or for access to certain cookies. This information is used to improve Fyndiq's services. Web beacons do not, ordinarily, collect any information beyond that which is provided by Your Internet browser as a standard setting. You can choose not to accept cookies or web beacons; however, this may entail that the functionality of Fyndiq's Internet services will encounter problems. A web beacon can continue to collect information regarding visitors from Your IP address, but such information will no longer be specific to You. In the event You do not wish to accept cookies or if You would like to be warned before they are stored on Your computer, You may change the settings on Your Internet browser, tablet, or mobile telephone.

Fyndiq平台可以在某些网站使用所谓的网络信标（或“像素标签”）。我们通常不使用它们来识别个人用户。网络信标通常为图形图像，放在网站上面，用于统计网站访客和/或查看某些cookie。该信息用于改善Fyndiq平台服务。通常，网络信标不会搜集您的因特网浏览器以标准设置提供的信息以外的任何信息。您可以选择不接受cookie或网络信标；但这可能导致Fyndiq平台的因特网服务功能出现问题。网络信标可以持续搜集通过您的IP地址访问的访客信息，但该等信息将不再特定于您。如果您不希望接受cookie，或者希望它们在存储到您的计算机之前收到警告，您可以更改您的因特网浏览器、平板电脑或手机上 的设置。

 

Fyndiq uses cookies. You can find more information about Fyndiq's cookies at https://fyndiq.se/fyndiq/cookies/.

Fyndiq平台使用cookie。您可以在https://fyndiq.se/fyndiq/cookies/查看关于Fyndiq平台cookie的详情。

 

Fyndiq will regularly update this personal data policy in order to reflect any changes regarding how we process personal data. In the event of any material changes which require Your consent, we will notify You.

Fyndiq平台将定期更新个人数据保护政策，以期反映出有关我们如何处理个人数据的任何变更。如果任何重大变更需要得到您的同意，我们会及时通知您。

 

Fyndiq AB (company reg. no. 556792-1712) is responsible for the processing of personal data. You may, of course, obtain information regarding which personal data about You Fyndiq processes and You may also request that data be corrected if it is shown to be erroneous or incomplete. Subject to applicable laws, You may also have the right to request deletion of Your personal data or restriction of processing, data portability or object to the processing of Your Personal Data, including that Your data shall not be processed or used for direct marketing.

Fyndiq AB（公司注册编号：556792-1712）负责处理个人数据。当然，您可以获得Fyndiq平台所处理您的个人数据方面的信息，您还可以要求我们更正显示错误或不完整的个人数据。根据适用法律之规定，您还有权要求我们删除您的个人数据或限制处理、资料迁  移性或拒绝处理您的个人数据，包括不得为了直接营销而处理或使用您的个人数据。

 

In the event You have questions regarding this policy or Fyndiq's processing of personal data, please contact us at privacy@fyndiq.com. You may also lodge a complaint with the Swedish Authority for Privacy Protection, www.imy.se, or another data protection authority in the country where you are located.

如果您对个人数据保护政策或Fyndiq平台处理个人数据方面存在疑问，请通过电子邮箱 privacy@fyndiq.com联系我们。您也可以向瑞典隐私保护局（www.imy.se）或您所在国家的数据保护局提出投诉。

 

Appendix 3 – Data Processing Agreement

附件3——数据处理协议

 

This Data Processing Agreement ("Appendix") is an integral part of Fyndiq’s General Terms and Conditions for Merchants (“Agreement”).

本《数据处理协议》（“附件”）是Fyndiq平台『商户一般条款和条件』（“协议”）不可分割的组成部分。

 

Terms used in this Appendix shall have the meanings given in the Appendix. Terms not otherwise defined shall have the meaning stated in the Agreement.

本附件中使用的术语具有其规定的含义。未另外定义的术语应具有本协议中规定的含义。

 

Recitals

引言

 

When selling products on Fyndiq’s Sites, You will process Personal Data on behalf of Fyndiq as a Data Processor for which Fyndiq is a Data Controller as further detailed in Sub-Annex A. You agree to Process Personal Data on behalf of Fyndiq in accordance with the provisions of this Appendix.

当您在Fyndiq平台网站上销售产品时，您将作为数据处理方代表Fyndiq平台处理个人数据，Fyndiq平台则作为数据控制方，详情见子附件A。您同意按照本附件之规定代表Fyndiq平台处理个人数据。

 

You provide sufficient guarantees to implement appropriate technical and organisational measures to ensure compliance with Applicable Data Protection Laws when Processing Personal Data on behalf of Fyndiq.

您提供足够保证实施适当的技术和组织措施，以确保自己在代表Fyndiq平台处理个人数据时遵从适用数据保护法律。

 

If any provision of the Agreement conflicts with the terms of this Appendix, the terms of this Appendix shall take precedence where its terms provide greater protection for Personal Data.

如果本协议的任何条款与本附件的条款相冲突，则本附件的条款在对个人数据提供更大保护的情况下应优先适用。

 

1. Definitions

定义

 

In this Appendix the following terms have the following meanings:

本附件中，以下术语具有下述规定的含义：

 

"Applicable Laws" means EU/EEA laws and regulations and relevant EU/EEA Member State laws that from time to time apply to Fyndiq and You;

“适用法律”指根据欧盟/欧洲经济区法律及相关欧盟/欧洲经济区成员国法律而制定并且不时适用于Fyndiq平台和您的法律法规；

 

"Applicable Data Protection Laws" means all applicable laws, regulations and ordinances at any given time applicable to the processing of personal data, including but not limited to the General Data Protection Regulation (EU) 2016/679 (the "GDPR"); national complementary laws, rules and regulations to the GDPR; all other national laws, rules and regulations on data protection (including but not limited to laws, rules and regulations implementing the Directive on privacy and electronic communications 2002/58/EG) and all amendments or replacements of such laws, rules and regulations; and rules and regulations issued by relevant supervisory authority;

“适用数据保护法律”是指在任何特定时间内适用于处理个人数据的所有适用法律、法规和条例，包括但不限于《通用数据保护条例》（(EU) 2016/679，“GDPR”）；针对《GDPR》的国家补充法律、规则和条例；关于数据保护的所有其它国家法律、规则和条例（包括但不限于执行2002/58/EG号隐私和电子通信指令的法律、规则和条例）以及此类法律、规则和条例的所有修正案或替代案；以及有关监督机构发布的规章制度；

 

"Data Controller", "Data Subject", "Data Processor" "Processing", "Personal Data", and "Personal Data Breach", shall have the same meaning as in the GDPR;

“数据控制方”、“数据主体”、“数据处理方”、“处理”、“个人数据”和“个人数据外泄”具有《一般数据保护条例》中规定的相同含义；

 

"Data Processing Agreement" means this Data Processing Agreement and all appendices attached hereto (as amended from time to time in accordance herewith); and

“数据处理协议”指本数据处理协议及其所有附件（包括按照本数据处理协议不时进行的修正）；及

 

"Third Country" means a country which is not a member of the European Union (EU) or the European Economic Area (EEA).

“第三国”指不属于欧盟（EU）或欧洲经济区（EEA）成员国的国家。

 

2. General obligations

一般义务

 

To the extent You will Process Personal Data on behalf of Fyndiq, You agree to only Process Personal Data:

如果您代表Fyndiq平台处理个人数据，您同意只按照以下规定要求处理个人数据：

 

• in accordance with the instructions of this Appendix, the Agreement and any further documented instructions that Fyndiq may from time to time give and not for Your own purposes; and

按照本附件、本协议及Fyndiq平台可能不时发出的、并非为您个人目的的任何进一步书面指示处理个人数据；及

 

• in accordance with Applicable Data Protection

按照适用数据保护法律处理个人数据。

 

Notwithstanding what is stated in point (ii) above You may Process Personal Data to the extent it is necessary in order to comply with legal requirements under Applicable Laws to which You are subject. You shall inform Fyndiq of that legal requirement before the Processing, unless Applicable Laws prohibit You from providing this information.

尽管上述第ii点有规定，您可以为了遵守自己作为受制对象的适用法律的法定要求在必要时处理个人数据。您应在处理个人数据之前将该等法定要求告知Fyndiq 平台，除非适用法律禁止您提供该信息。

 

Notwithstanding any choice of law provisions agreed between the Parties in the Agreement, Applicable Data Protection Laws shall apply to the Processing of Personal Data covered by this Appendix.

尽管本协议双方之间同意选择服从任何法律规定，适用数据保护法律应适用于本 附件所涵盖的个人数据处理。

 

You shall immediately notify Fyndiq if You cannot fulfil Your obligations under this Appendix or if You are of the view that an instruction regarding the Processing of Personal Data given by Fyndiq would be in breach of Applicable Data Protection Laws, unless You are prohibited from notifying Fyndiq under Applicable Laws.

如果您无法履行本附件项下的本方义务，或者如果您认为Fyndiq平台发出的个人 数据处理指示会违反适用数据保护法律，您应立即通知Fyndiq平台，除非适用 法律之规定禁止您通知Fyndiq平台。

 

You shall, upon Fyndiq's request, make available to Fyndiq all information necessary to demonstrate compliance with the obligations imposed on You by this Appendix and Applicable Data Protection Laws.

一经要求，您应向Fyndiq平台提供一切必要的信息，以证明您遵守本附件和适用数据保护法律赋予您的义务。

 

3. Security measures

安全措施

 

Obligation to Implement Technical and Organisational Measures to Protect Personal Data

实施技术和组织措施以保护个人数据的义务

 

You shall implement appropriate technical and organisational measures to protect and safeguard the Personal Data that is Processed against Personal Data Breaches. The measures shall at least reach a level of security equivalent of what is prescribed by Applicable Data Protection Laws, relevant supervisory authorities' applicable regulations and guidelines regarding security of Personal Data and what is otherwise appropriate to the risk of the Processing of Personal Data, including but not limited to:

您应实施适当的技术和组织措施，以保护和预防个人数据遭到外泄。该等措施至少应达到适用数据保护法律、相关监管部门有关个人数据安全  的适用条例及指南及其它适合于防范个人数据处理风险规定的同等安全  等级，包括但不限于：

 

• the pseudonymisation (where appropriate) and encryption of Personal Data;

个人数据假名化（如适用）和加密处理；

 

• measures to prevent transfer of Personal Data to any unauthorised person/entity, including secure communication by way of encryption of Personal Data in transit;

防止向任何未授权人士/实体传送个人数据的措施，包括对在传输中对个人数据进行加密处理的保密通信；

 

• the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;

保证个人数据处理系统和服务具有持续保密性、完整性、可用性和恢复力的能力；

 

• the ability to restore the availability and access to Personal Data in a timely manner in the event of a physical or technical incident;

在发生物理或技术故障时能够及时恢复个人数据可用性和存取 的能力；

 

• a process for regularly testing, assessing and evaluating the effectiveness of technical and organisational measures for ensuring the security of the Processing; and

定期测试、评估和评价技术和组织措施有效性以保证个人数据 处理安全性的流程；以及

 

• ensuring that fixed and removable storage media which have been used for the processing of Personal Data under this Appendix is securely and irreversible destroyed when no longer used.

根据本附件用于个人数据处理的固定和移动储存介质不再   使用时，保证将其进行安全的、不可逆转的销毁。

 

You shall, upon Fyndiq’s request, provide necessary information in order to allow Fyndiq to fulfil its obligations to, where applicable, carry out data protection impact assessments and prior consultations with the relevant supervisory authority under Applicable Data Protection Laws in relation to the Processing of Personal Data covered by this Appendix.

一经要求，您应向Fyndiq平台提供必要信息，以允许Fyndiq平台履行义务（如适用），根据与本附件涵盖的个人数据处理有关的适用数据保 护法律，与有关监管部门一道进行数据保护影响评估和事先协商。

 

Access Controls, Confidentiality and Logging

访问控制、保密和记录

 

You shall ensure that access to the Personal Data is limited to those employees of Yours who need access to the Personal Data in order for You to fulfil Your obligations under this Appendix and the Agreement. You shall ensure that the personnel of Yours only Process Personal Data in accordance with this Appendix.

您应保证：仅限于允许需要访问个人数据以履行本附件及本协议规定义  务的员工访问个人数据。您应保证：您的员工仅按照本附件规定处理个人数据。

 

You shall ensure that all employees authorised to access and Process the Personal Data have committed themselves to confidentiality in relation to the Processing of Personal Data covered by this Appendix.

您应保证：授权访问和处理个人数据的所有员工已承诺对与本附件涵盖的个人数据处理有关的信息实施保密。

 

You shall ensure that access to Personal Data covered by this Appendix is logged and that a record of access to Personal Data is kept in order to allow for investigations of Personal Data Breaches.

您应保证：访问本附件涵盖的个人数据得以记录，并妥善保留个人数据访问记录，以方便开展个人数据外泄调查。

 

Personal Data Breach

个人数据外泄

 

In the event of a Personal Data Breach You shall notify Fyndiq of the Personal Data Breach in writing without undue delay, and at the latest within 24 hours, after becoming aware of the Personal Data Breach.

如果发生个人数据外泄，您应及时在得知发生个人数据外泄后至少24小时内将该情况书面通知Fyndiq平台。

 

You shall immediately after becoming aware of a Personal Data Breach:

得知发生个人数据外泄后，您应立即：

 

• commence a forensic investigation of the Personal Data Breach in order to determine the scope, nature and the likely consequences of the Personal Data Breach;

开始对个人数据外泄进行鉴定调查，以确定个人数据外泄的范围、性质及可能产生的后果；

 

• take appropriate remedial measures in order to mitigate the possible adverse effects of the Personal Data Breach; and

采取适当的补救措施，以减轻个人数据外泄可能带来的不利影响；及

 

• consult with Fyndiq in order to determine as to whether Fyndiq would be obligated, where applicable, under Applicable Data Protection Laws to notify the relevant supervisory authority and or the Data Subjects concerned of the Personal Data Breach.

与Fyndiq平台商议，以确定根据适用数据保护法律Fyndiq平台是否有义务（如适用）通知相关部门和/或个人数据外泄 的有关数据主体。

 

As soon as possible following the commencement of the forensic investigation, You shall provide the following information to Fyndiq as regards the Personal Data Breach:

对个人数据外泄进行鉴定调查后，您应向Fyndiq平台提供以下有关个人数据外泄的信息：

 

• a description of the nature of the Personal Data Breach including the categories and approximate number of Data Subjects concerned and the categories and approximate number of Personal Data records concerned;

个人数据外泄的性质描述，包括有关数据主体的类别和概数，即有关个人数据记录的类别和概数；

 

• the likely consequences of the Personal Data Breach; and

个人数据外泄可能造成的后果；

 

• a description of the measures taken or proposed to be taken by You to address the Personal Data Breach, including, where appropriate, measures to mitigate its possible adverse effects.

您采取的或建议采取的个人数据外泄处理措施，包括在适当情况下采取措施，以减轻可能引起的不利后果。

 

Where, and in so far as, it is not possible for You to provide the above information at the same time, the information may be provided in phases without undue further delay. Following the conclusion of the forensic investigation, Fyndiq shall have a right to receive a copy, upon request, of any forensic reports in relation to the Personal Data Breach.

若您不可能同时提供上述信息，则您可以及时分阶段提供所述信息。鉴定调查结束后，Fyndiq平台有权经要求后收到与个人数据外泄有关的任何鉴定报告。

 

Where Fyndiq is obligated under Applicable Data Protection Laws to notify the relevant supervisory authority and/or Data Subjects of the Personal Data Breach, You shall provide the necessary assistance in order to allow Fyndiq to fulfil these obligations.

若根据适用数据保护法律之规定，Fyndiq平台有义务将个人数据外泄情况通知相关部门和/或数据主体，您应提供必要的协助，以使Fyndiq平 台能够履行这些义务。

 

Right to Audit and Inspection

审计和检查权

 

You shall allow for and contribute to audits, including inspections, conducted by Fyndiq or a third party auditor mandated by Fyndiq in order to ensure compliance with the obligations laid down by this Appendix. Fyndiq shall give You reasonable notice prior to exercising its audit rights. Each Party shall bear its own costs in relation to such audit. However, where Fyndiq has mandated a third-party auditor to carry out the audit on its behalf, Fyndiq shall bear the costs for the third-party auditor, unless the Parties agree in writing upon otherwise.

您应考虑并参与由Fyndiq平台或Fyndiq平台委托的第三方审计师进行的审计（包括检查），以保证您服从了本附件中规定的义务。Fyndiq 平台应在行使审计权之前合理通知您。每一方应承担与该等审计有关 的本方费用。但如果Fyndiq平台委托了第三方审计师代为进行审计， 则由Fyndiq平台承担第三方审计师所产生的审计费用，除非双方另有 书面协议。

 

Documentation

文件记录

 

You shall document in writing the measures that You have taken in order to ensure compliance with this Section 3 of the Appendix, e.g. in a security policy or similar. Fyndiq has a right to, upon request, receive a copy of the documentation.

您应书面记录自己为了保证遵从本附件第3部分规定而采取的措施，例如，安全政策或类似规定。Fyndiq平台有权经要求后收到文件记录副本。

 

4. Use of sub-processors

使用分处理方

 

You may engage outside sub-contractors, consultants or other third parties ("Sub-Processors") to Process Personal Data on behalf of Fyndiq only if Fyndiq has given its prior written authorisation.

经Fyndiq平台事先书面授权后，您方可聘请外部分包商、顾问或其他第三方（“分处理方”），由其代表Fyndiq平台处理个人数据。

 

Where You, with Fyndiq's prior written authorisation, engages a Sub-Processor for the Processing of Personal Data on behalf of Fyndiq, Fyndiq hereby authorises You to enter into a data processing agreement directly with the Sub-Processor, provided that such data processing agreement includes the same obligations as those set out in this Appendix.

若经Fyndiq平台事先书面授权后，您聘请分处理方代表Fyndiq平台处理个人数据，Fyndiq平台特此授权您直接与该分处理方签订数据处理协议，前提是该等数据处理协议包含与本附件中规定的相同义务。

 

In case You engage a Sub-Processor, You shall without undue delay provide the following information to Fyndiq in writing:

如果您聘请分处理方，您应及时以书面形式向Fyndiq平台提供以下信息：

 

• the identity of the Sub-Processor (including full legal name, company registration number and address);

分处理方的身份信息（包括完整法定名称、公司注册编号和地址）；

 

• the type(s) of service(s) provided by the Sub-Processor; and

分处理方提供的服务类型；

 

• the location where the Sub-Processor will process Personal Data on behalf of

分处理方将代表Fyndiq平台处理个人数据的地点。

 

You shall, in addition to the information outlined in points (i)-(iii) above, upon Fyndiq's request without undue delay provide a copy of the data processing agreement that You has entered into with the Sub-Processor in accordance with this section 4.

除上述第（i）-（iii）点概述的信息之外，您还应在Fyndiq平台要求后及时向其提供一份您按照上述第4部分规定与分处理方签订的数据处理协议。

 

Where a Sub-Processor fails to fulfil its data protection obligations, You shall remain fully liable to Fyndiq for the performance of the Sub-Processor’s obligations.

若分处理方未能履行其数据保护义务，您应对Fyndiq平台承担分处理方义务履行的全部责任。

 

 

5. Confidentiality

保密

 

Without prejudice to any confidentiality undertaking included in the Agreement, You shall keep and maintain all Personal Data in strict secrecy and not disclose the Personal Data to a third party, unless otherwise authorized in advance in writing by Fyndiq or otherwise required by Applicable Laws or for the performance of this Appendix and the Agreement. You agree that the confidentiality undertaking under this Section 5 shall survive the termination of this Appendix and continue to apply until all Personal Data have been returned or (upon Fyndiq's written request) have been deleted or anonymised in a secure and irreversible way in accordance with Section 8 below.

在不影响本协议中包含的任何保密承诺的前提下，您应对所有个人数据实施严格保密，不得将个人数据透露给第三方，除非Fyndiq平台事先书面授权或适用数据保护法  律另有要求或为了履行本附件和本协议而要求披露。您同意：第5部分的保密承诺在本附件终止后仍然存续，并继续适用，直至按照下述第8部分之规定归还了所有个人数据，或者（经Fyndiq平台书面要求后）以安全的、不可逆转的方式删除了所有个人  数据或对所有个人数据进行了匿名处理。

 

6. Indemnity and Liability

赔偿和责任

 

You shall indemnify and hold harmless Fyndiq from and against any loss and costs etc. arising from or relating to Your breach of Your obligations under this Appendix, Applicable Data Protection Laws or as a result of You having Processed the Personal Data outside the scope of or in breach of Fyndiq's lawful instructions pursuant to Section

2 above.

若因您违反本附件项下义务、适用数据保护法律或由于您处理个人数据超出或违反Fyndiq平台按照上述第2部分发出的合法指示而引起的或与之有关的任何损失及费用等，则您应向Fyndiq平台提供赔偿并保证其免受该等损失及费用等。

 

7. Data subjects' rights

数据主体的权利

 

You shall assist Fyndiq by taking appropriate technical and organisational measures for the fulfilment of Fyndiq's obligation to respond to requests for exercising the Data Subject's rights as laid down by Applicable Data Protection Laws.

您应采取适当的技术和组织措施，协助Fyndiq平台履行其义务，以响应适用数据保护法律所规定的行使数据主体的权利的合法要求。

 

8. Return of personal data

归还个人数据

 

Upon termination of the Agreement, You shall immediately return (and/or upon Fyndiq's written request in a secure and irreversible way delete or anonymise) all Personal Data which belongs to Fyndiq that You and/or any Sub- Processors have in its possession or control, unless You are required under Applicable Laws to continue to store the Personal Data. You shall, upon Fyndiq's request, provide a written notice as regards the measures taken by You to comply with this obligation.

本协议终止后，您应立即归还（和/或经Fyndiq平台书面要求后以安全的、不可逆转的方式删除或匿名处理）您和/或任何分处理方拥有的或管控的属于Fyndiq平台的所有个人数据，除非适用法律要求您继续储存该个人数据。一经要求，您应向Fyndiq平台提供一份书面通知，说明您为了遵从该义务而采取的措施。

 

9. Transfer to and processing of personal data in a third country

向第三国传送个人数据和在第三国处理个人数据

You agree not to transfer any Personal Data belonging to Fyndiq to a Third Country without Fyndiq's prior written authorisation.

您同意：未经Fyndiq平台事先书面授权，您不会将属于Fyndiq平台的任何个人数据传送至第三国。

 

Where Personal Data will, with Fyndiq's prior written authorisation, be transferred to and Processed in a Third Country, the Parties shall prior to such transfer of the Personal Data:

若经Fyndiq平台的事先书面授权后，个人数据将被传送至第三国并在该第三国处理，则在该等传送个人数据之前双方应：

 

• verify whether the Third Country according to an adequacy decision issued by the EU Commission provides an adequate level of protection for Personal Data in which case the Personal Data may be transferred to the Third Country; and if not

证实在个人数据可能被传送至第三国的情况下，该第三国是否按照欧盟委员会下达的充分性决定为个人数据提供了足够等级的安全保护；如果没有

• ensure that there are appropriate safeguards in place in accordance with Applicable Data Protection Laws, e.g. standard data protection clauses adopted by the EU Commission under Applicable Data Protection Laws, covering the transfer and Processing of Personal Data; or (in the absence of such safeguards)

保证（该第三国）已按照适用数据保护法律采取涵盖个人数据传送和处理的适当防护措施，例如，欧盟委员会根据适用数据保护法律采纳的标准数据保护条款；或（在未采取该等防护措施时）

• verify whether it is possible to rely on any specific derogation provided for under Applicable Data Protection Laws for the transfer of Personal Data in which case the Personal Data may be transferred to the Third Country only to the extent (i) that such derogation allows for the transfer and Processing of the Personal Data, and (ii) that Fyndiq agrees that such specific derogation may be relied

证实在个人数据可能被传送至第三国的情况下，是否有可能依靠适用数据保护法律规定对个人数据传送采取任何具体减损措施，唯一的前提是(i)该等减损措施允许个人数据传送和处理；(ii)Fyndiq平台同意可以依靠该等具体减损措施。

 

For the avoidance of doubt, Personal Data may not be transferred to or Processed in a Third Country if none of the conditions outlined in points (i)-(iii) above exists.

为避免疑义，如果不存在上述第（i）-（iii）点概述的任何条件，则不得将个人数据传送至第三国或在第三国处理个人数据。

 

10. Term and termination

期限和终止

 

This Appendix shall be effective as long as You, or any Sub-Processors, process personal data on behalf of Fyndiq. Provisions regarding termination are found in the General Terms and Conditions.

只要您或任何分处理方代表Fyndiq处理个人数据，本附件即有效。有关终止的条文，请参阅《一般条款和条件》。

 

11. Amendments

变更

 

Additions and amendments to this Appendix shall be in writing to be valid.

本附件新增和变更内容应采取书面形式方为有效。

 

 

Sub-Annex A

附件A

 

Description of the scope, processing and use of Personal Data covered by the Data Processing Agreement

数据处理协议包含的数据范围、处理和使用说明

 

 

Categories of Data Subjects 数据主体类别	Categories of Personal Data 个人数据类别	Purpose of the Processing 处理目的	Processing Operations 处理操作	Retention of Personal Data 个人数据保留
Fyndiq’s customers Fyndiq平台的客户	Contact details (e.g. name, address) 详细联系方式（例如，姓名、地址）   Purchase details (e.g. product Information) 详细购买资料（例如，产品信息）   Information about customer service issues (e.g. information about complaints, regrets or missing products) 有关客户服务问题的信息（例如，投诉、悔单或遗失产品）。	For the performance of the Services under the Agreement 根据本协议履行服务	Fyndiq collects information about Fyndiq's customers when the customer makes a purchase on Fyndiq's Site. 当客户通过Fyndiq平台站点购买产品时，Fyndiq平台会搜集客户   Fyndiq will share purchase details and contact details with You in order for You to deliver purchased products to Fyndiq's customers. Fyndiq平台将与您共享客户的采购详细资料及详细联系方式，以便您将采购的产品交付给Fyndiq平台客户。   If Fyndiq gets a customer service issue linked to the purchase, Fyndiq may also share information about the customer service issue with You in order to handle this. 如果Fyndiq平台收到一条与采购相关的客户服务问题，Fyndiq平台还可以与您共享有关该客户服务问题的信息，以便处理该问题。	Fyndiq's Integrity Policy applies in relation to the retention of Personal Data processed for this purpose. Fyndiq平台的诚信方针适用于保留为此目的而处理的个人数据。
Fyndiq’s employees Fyndiq平台的雇员	Contact details (e.g. name, email address and phone number) 详细联系方式（例如，姓名、电子邮箱地址和电话号码） Other information that may be provided under the Agreement 根据本协议可能提供的其它信息。	For the performance of the Services under the Agreement 根据本协议履行服务	Fyndiq shares information about our employees with You in order to provide You with support and to communicate with You within the framework of the Agreement. Fyndiq平台与您共享员工信息，以在本协议框架范围内为您提供支持及进行沟通。	Fyndiq's Integrity Policy applies in relation to the retention of Personal Data processed for this purpose. Fyndiq平台的诚信方针适用于保留为此目的而处理的个人数据。 If the processing is not governed by Fyndiq's Integrity Policy, the Personal Data processed for this purpose will be retained until the relevant matter has been terminated. 如果个人数据处理不受Fyndiq平台的诚信方针支配，则为此目的处理的个人数据将保留至相关事宜结束时为止。

 

 

Appendix 4 – Handling of certain common customer service matters

附件4——某些常见客户服务问题的处理

 

1. The most common issue types

最常见的客户服务问题类型

 

Some customer service issues are very common (see the list below) and we have therefore chosen that You can handle these issues by Yourself. Please also refer to the General Terms and Conditions for Merchants and Fyndiq’s Guidelines regarding how to act towards consumers when handling these matters.

某些客户服务问题十分常见（见下列），因此，我们建议由您自己处理这些问题。此外，关于处理这些问题时如何对待消费者，请参阅《商家一般条款和条件》以及Fyndiq指南。

 

• Regret
• 悔单
• Complaint – wrong product
• 投诉——货不对板
• Missing product
• 遗失产品
• Unfetched parcel
• 未收取包裹

 

There are many other types of issues. These are handled by Fyndiq's customer service and a good and constructive cooperation is important - in accordance with laws, regulations, The National Board for Consumer Disputes’ (ARN), courts’ and other alternative dispute resolution bodies’ practices.

尚有许多其它类型的问题。这些问题将由Fyndiq的客户服务部门根据法律、法规、国家消费者争议委员会(ARN)、法院以及其它替代性争议解决机构的惯例加以处理；此外，保持良好和建设性合作非常重要。

 

In the event that You exceed the applicable thresholds in the MPR (Merchant Performance Report), Fyndiq has the right to refund customers the value of the product(s) they have purchased to the extent that they are affected by the issues that caused the thresholds in the MPR to be exceeded to an appreciable extent. Please refer to the relevant Fyndiq’s Guidelines for information about the applicable thresholds, as provided for under “Information about thresholds”, which You can find here [https://support.fyndiq.se/hc/en-se/articles/360037937731-Information-about-thresholds]. In addition to the foregoing, Fyndiq may also undertake other measures, for example bulk solve customer service issues for the benefit of the customer, including blocking Your account and pausing planned payments for up to 2 weeks in the event that you violate the Agreement and/or if You exceed the applicable thresholds in the MPR.

如果您越出了MPR（“商户绩效报告”）中规定的适用限值，则当因您越出商户绩效报告规定限值而造成的问题导致客户在一定程度上受此影响时，Fyndiq平台有权退还客户购买的产品价值。请参阅Fyndiq的有关指南，以了解适用限值方面的信息，详见【https://support.fyndiq.se/hc/zh-cn/articles/360037937731-%E6%9C%89%E5%85%B3%E9%98%88%E5%80%BC%E7%9A%84%E4%BF%A1%E6%81%AF】中“限值相关信息”的规定。除前述规定以外，Fyndiq平 台还可以采取其它措施，例如，为了保护客户的利益批量解决客户服务问题，包括当您 违反本协议和/或越出商户绩效报告规定限值时，封锁您的账户并暂停计划付款长达2   周。

2. Right of withdrawal

撤回权

 

The right of withdrawal is a legal right for consumers. The consumer's right of withdrawal applies during the period stated in Fyndiq's Terms and Conditions for consumers. In the event the consumer exercises the right of withdrawal, Fyndiq may refund the entire price of the product and charge You for it. This also applies if the original packaging of the product is missing or destroyed. The right of withdrawal does however not apply if the original packaging of the product is sealed due reasons of health and hygiene and the sealing has been broken by the consumer in accordance with law and practice. There are also certain other exceptions to the right of withdrawal by law.

撤回权是消费者的一项合法权利。消费者的撤销权在Fyndiq的消费者条款和条件中规定的期限内适用。如果消费者行使撤回权，则Fyndiq平台可以向消费者退还其所购买产品的全部价格，并向您收取退款。如果产品的原包装遗失或损毁，本条规定亦适用。但是，如果由于健康和卫生的原因，产品的原始包装是密封的，而且消费者根据法律和惯例破坏了密封，则撤回权不适用。法律对撤回权也有一些其他的例外情况。

 

In the event the value of the product declines because the consumer has used it to an extent greater than necessary in order to check its characteristics, properties or functions, You shall consult with the consumer regarding a suitable price deduction that corresponds to the value of the product upon return compared to the original value at the time of purchase, to the extent permitted according to applicable consumer protection laws.

如果产品的价值因消费者为检查其特性、属性或功能而使用超过必要的程度而下降，您应与消费者协商，在适用的消费者保护法允许的范围内，对产品退还时的价值与购买时的原始价值进行适当的价格扣除。

 

3. Returning a product – defective product

退回产品——有缺陷的产品

 

If You want to perform an assessment of the complaint, You are responsible for issuing return labels or return envelopes. An assessment of complaint means that You investigate the defect on the product in more detail, the source of the defect and whether it can be fixed.

如果您想要对消费者投诉进行评估，则您负责发出退货标签或回邮信封。对投诉的评估意味着您将更详尽地调查产品上的缺陷，缺陷来源以及缺陷是否可修复。

 

You are responsible for costs associated with returning a product, e.g. return shipping, and are also responsible for the product during transport to You. More information about how this works is available in Fyndiq’s Guidelines under “Complaint”, which You can find here [https://support.fyndiq.se/hc/en-se/articles/360048283232-Customer-service-handling-in-Reclaimit]. You are responsible for compensating the consumer in accordance with applicable law.

您负责承担与退回产品相关的费用，例如，退货运费，以及在运送过程中产生的费用。此项工作规定详见【https://support.fyndiq.se/hc/zh-cn/articles/360048283232-%E5%9C%A8Reclaimit-%E5%A4%84%E7%90%86%E5%AE%A2%E6%88%B7%E6%9C%8D%E5%8A%A1】中Fyndiq 指南“投诉”相关规定。您有责任根据适用法律对消费者进行赔偿。

 

 

4. Delay – late delivery or non-delivery

延误——迟交货或不交货

 

You understand and accept that consumer law rules allow a customer to seek various remedies in the event of late delivery or non-delivery, e.g. cancellations and indemnification for costs charged by banks or creditors.

您理解并接受：根据消费者保护法规定，发生迟交货或不交货时，消费者可以寻求各种 解决措施，例如，取消订单和银行或债权人收取费用的损害赔偿和赔偿金。

 

5. Uncollected products

未收取产品

 

In the event the consumer fails to collect the product and it is returned to You, Fyndiq will charge the consumer for the actual shipping cost, in accordance to Fyndiq’s Terms and Conditions for consumers, provided that You notify Fyndiq.

如果消费者未收取产品，并且产品退回给您，则Fyndiq平台将向消费者收取实际运输成本，根据Fyndiq的消费者条款和条件。前提是您将该情况事先通知Fyndiq平台。

 

However, in the event the customer informs You that they did not receive notification and the product is returned, You will not receive any compensation.

但如果消费者通知您其未收到通知，并且产品退回给您，您将不会收到任何补偿。

 

Unless Fyndiq gives notice otherwise, You are entitled to sell the relevant product after You received the returned product.

除Fyndiq平台另行通知外，您有权在收到退货产品后出售该相关产品。

 

 

Appendix 5 – Fyndiq’s Special Terms and Conditions for Merchants supplying goods from non-EU member states

附件5——Fyndiq平台对非欧盟成员国供应商商户的特殊条款和条件

 

 

 

1. Scope of Application

适用范围

 

These special terms and conditions shall apply in addition to Fyndiq’s General Terms and Conditions for Merchants and supplement accordingly Fyndiq’s General Terms and Conditions for Merchants.

除Fyndiq平台『商户一般条款和条件』之外，这些特殊条款和条件适用并相应补充Fyndiq平台《商户一般条款和条件》。

 

In case of discrepancy between these special terms and conditions and Fyndiq’s General Terms and Conditions for Merchants, these special terms and conditions shall take precedence.

若这些特殊条款和条件与Fyndiq平台《商户一般条款和条件》之间规定不一致，则以这些特殊条款和条件为准。

 

2. Import Duties, VAT etc.

进口税、增值税等

 

The Parties accept and acknowledge that for goods imported into any of the relevant Markets from outside the EU VAT or customs territory, Fyndiq shall not act as the importer of record and as such not be responsible to submit import declarations, pay custom duties to the applicable National Customs Authority or report import VAT according to the reverse charge scheme in its National VAT returns.

双方接受并承认：对于从欧盟增值税区或关税区以外进口到任何相关市场的商品，Fyndiq不应作为在海关登记的进口商，因此不负责向适用的国家海关总署提交进口报关单和缴纳关税，无责任按照国家增值税申报单中的反向征税计划申报进口增值税。

 

You shall act as the importer of record and as such be responsible to submit import declarations, pay custom duties and VAT to the applicable National Customs Authority or, if applicable, report the import VAT in its National VAT return under the reverse charge scheme.

您应作为海关登记在案的进口商，承担向适用的国家海关总署提交进口报关单、缴纳关税和增值税的责任，或者，如适用，根据反向征税计划在国家增值税申报单中申报进口增值税。

 

For the avoidance of doubt, You shall be responsible and liable for the payment of VAT and custom duties applicable from time to time which are levied by a competent authority. Fyndiq shall not be responsible for any consequences for You of the VAT and customs setup employed by the Parties from time to time.

为避免疑义，您有责任和义务缴纳主管当局征收的不时适用的增值税和关税。对于因双方不时采用的增值税和关税设置对您造成的任何后果，Fyndiq平台不承担任何责任。

 

3. Indemnity

赔 偿

 

You shall indemnify and hold harmless Fyndiq of any tax, duty or similar imposed on Fyndiq by a competent authority caused by or related to the importation of goods into any of the relevant Markets and indemnify Fyndiq for any cost incurred by administrative obligations such as custom clearance work.

您应向Fyndiq平台提供赔偿并保证其免受主管当局向其征收的由于向任何相关市场进口商品造成的或与之有关的任何课税，关税或类似税项，并应向Fyndiq平台赔偿因其履行清关工作等行政义务而产生的任何费用。