On the Reclaimit front page there are to important functions:
The Search Bar at the top
Looking for a specific errand? Search for the order number (format 2296f1a8-302d-19ad-b7cd-e5b8d4a6abce) and press Enter, or the orange Search icon.
The section called Enabled contains your errands.
- Open cases
- Errands currently waiting for your response, within either 24 or 72 hours. Link: When does Fyndiq refund the customer?
- Parked cases
- Errands currently with the customer, or returns on their way to you
- Approved errands
- Errands you have solved by approving them, for example a customer who has been refunded or had a new item shipped to them
- Rejected errands
- Errands declined or cancelled, for example a customer who was rejected or stopped replying
You can also find a summary of all your ongoing errands under the Overview.