Customer Service in Reclaimit

Customer questions

• Do I have any contact with customers?

The Reclaimit platform

• What is Reclaimit?
• 1. Get started with Reclaimit
• 2. Working in Reclaimit
• 3. Solving errands in Reclaimit

Solving errands

• Missing Shipments
• Complaints
• Regrets
• Unfetched parcel
• Using Fyndiq's Return Slips

Boost your Customer Satisfaction

• Targets for Customer Satisfaction
• Boost your Customer Satisfaction
• Issue Examples for Customer Satisfaction

Reclaimit Guidelines

• When does Fyndiq refund the customer?
• Consumer Sales Act and Fyndiq Terms and Conditions
• Fraud Policy