Flows and Guidelines

Getting started

• About Fyndiq
• The Fyndiq Business Model
• Applying for an account
• Cross Border Sales Requirements
• Product advertisement
• Fyndiq merchant tiers

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Products & Advertisements

• Uploading Articles
• Title
• Description
• Product Image
• Add properties to Your Articles
• SEO guide

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Regulations & Quality

• Important to consider
• Sales of mouth protection masks / respiratory protection masks
• Large items/ bulky products/packages
• Restriction large items/ bulky products
• Adult products
• User manuals

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Order management

• Once you have received an order
• If you cannot deliver
• Shipment
• Stock balance management

Customer Service & Merchant Support

• Unfetched parcel
• Contact with customer service
• If a customer contacts you
• Customer service handling in Reclaimit
• Return slips in Reclaimit 

• Routines for expensive products after you have been paused from Reclaimit

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Finance & Forms

• How do payments work?
• Registering a bank account
• Change of general information
• Change of bank account
• Transfer of merchant account
• Accounting records