Flows and Guidelines

Getting started

• About Fyndiq
• The Fyndiq Business Model
• Registering an account
• Cross Border Sales Requirements
• Product advertisement
• Fyndiq merchant tiers

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Products & Advertisements

• SEO guide
• Uploading Products
• Title
• Description
• Product Image
• GTIN/EAN

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Regulations & Quality

• Important to consider
• Sales of mouth protection masks / respiratory protection masks
• Large items/ bulky products/packages
• Restriction large items/ bulky products
• Adult products
• User manuals

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Order management

• Once you have received an order
• If you cannot deliver
• Shipment
• Stock balance management

Customer Service & Merchant Support

• Contact with customer service
• Payment flow
• If a customer contacts you
• Returns and RN numbers
• Automatic flows
• Fraud Policy

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Finance & Forms

• How do payments work?
• Registering a bank account
• Change of general information
• Change of bank account
• Transfer of merchant account
• Accounting records